Telephony
Many firms are still relying on dated phone systems that are expensive, difficult to maintain and introduce compliance risks. We have implemented options that provide a modernized telephony model.
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VOIP
Voice over IP has made major strides since it was introduced more than a decade ago. We have implemented a state-of-the-art system that can offer a compliant, feature-rich service anywhere that an internet connection is available.
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HOSTED
Many offices still rely on PBX systems that require on-site data centers, and at times, specialized connectivity. We offer hosted solutions to remove the burden of equipment and connectivity in the office.
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APPLICATIONS
Office communications are no longer confined to conventional office settings. The solutions we implement support SMS, desktop applications, and mobile applications to enable communication from any location via a wide array of devices.
Hosted & Cloud Email
Email must be dependable and always available. We offer both hosted and cloud-based email services to provide reliable solutions that our clients can depend on.
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OFFICE 365
We partner with Microsoft to offer their cloud-based office platform for clients who don’t require hosted or on-premise solutions. Utilizing our Office 365 expertise, clients can maximize the functionality of this powerful platform.
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HOSTED
For clients that have unique requirements or prefer email infrastructure that is dedicated to their operation, we offer customized, cost-effective hosting of Microsoft Exchange environments.
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ARCHIVAL
Businesses often require email archival to respond to legal or regulatory requirements. We provide solutions to archive, query, and recall messages with enforceable retention policies.
Chat & Messaging
While email and telephone are still the most popular forms of business communication, chat and other communications methodologies are gaining popularity. We offer support for multiple messaging systems, including important integrated compliance processes, to help clients adapt to the latest communication innovations.
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REAL-TIME
Among the many benefits of chat-based messaging is the ability to reach one or multiple people in real-time. Conversations can be impromptu, occur while other work is being performed, and offer quick help to simple problems.
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BROAD FEATURES
Modern chat applications offer tools like screen sharing, document review and sharing, automated bots, video chat, etc. Generally these features are available for many devices including your desktop, mobile phone, or tablet.
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ARCHIVAL
Chat can be an effective tool for communication but often times chat histories need to be retained or scanned for business, legal, or regulatory purposes. We offer tools to retain, search, and flag messages for our supported chat systems.